:root {
  --orange: #fc4c02;
  --orange-dark: #d94300;
  --orange-soft: #fff1eb;
  --ink: #26282b;
  --ink-soft: #45484e;
  --muted: #7a7e86;
  --page: #f4f4f5;
  --surface: #ffffff;
  --surface-soft: #f8f8f9;
  --line: #e1e2e5;
  --line-strong: #ccced3;
  --green: #208b59;
  --green-soft: #eaf7f0;
  --red: #c9323d;
  --red-soft: #fff0f1;
  --amber: #9a6500;
  --amber-soft: #fff7df;
  --blue: #3868c9;
  --blue-soft: #edf3ff;
  --shadow: 0 20px 60px rgba(34, 35, 38, 0.1);
  --shadow-soft: 0 8px 26px rgba(34, 35, 38, 0.055);
}

* { box-sizing: border-box; }

html,
body {
  min-width: 320px;
  min-height: 100%;
  margin: 0;
  color: var(--ink);
  background: var(--page);
  font-family: "Montserrat", Arial, sans-serif;
}

button,
input,
select,
textarea { font: inherit; }

button,
a { -webkit-tap-highlight-color: transparent; }

button { cursor: pointer; }

button:focus-visible,
a:focus-visible,
input:focus-visible,
select:focus-visible,
textarea:focus-visible {
  outline: 3px solid rgba(252, 76, 2, 0.2);
  outline-offset: 2px;
}

.hidden { display: none !important; }

.admin-app {
  min-height: 100vh;
  display: grid;
  grid-template-columns: 248px minmax(0, 1fr);
}

.sidebar {
  height: 100vh;
  padding: 24px 16px 18px;
  position: sticky;
  top: 0;
  z-index: 20;
  display: flex;
  flex-direction: column;
  border-right: 1px solid var(--line);
  background: var(--surface);
}

.sidebar-brand {
  min-height: 44px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  padding: 0 8px;
}

.sidebar-brand img { width: 113px; height: auto; }

.product-chip {
  padding: 5px 7px;
  border-radius: 7px;
  color: #a43607;
  background: var(--orange-soft);
  font-size: 8px;
  font-weight: 800;
  letter-spacing: 0.05em;
  text-transform: uppercase;
}

.navigation {
  display: grid;
  gap: 6px;
  margin-top: 33px;
}

.nav-button {
  width: 100%;
  min-height: 48px;
  padding: 0 13px;
  display: grid;
  grid-template-columns: 32px minmax(0, 1fr) auto;
  align-items: center;
  gap: 8px;
  border: 0;
  border-radius: 13px;
  color: var(--muted);
  background: transparent;
  font-size: 12px;
  font-weight: 700;
  text-align: left;
}

.nav-button:hover { color: var(--ink); background: var(--surface-soft); }

.nav-button.active {
  color: #a63605;
  background: var(--orange-soft);
}

.nav-icon {
  color: #aaaeb5;
  font-size: 9px;
  font-weight: 800;
  letter-spacing: 0.04em;
}

.nav-button.active .nav-icon { color: var(--orange); }

.nav-count {
  min-width: 22px;
  min-height: 22px;
  padding: 0 6px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  color: #fff;
  background: var(--red);
  font-size: 9px;
}

.sidebar-foot { margin-top: auto; }

.user-card {
  padding: 13px;
  display: grid;
  grid-template-columns: 36px minmax(0, 1fr);
  align-items: center;
  gap: 10px;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: var(--surface-soft);
}

.avatar {
  width: 36px;
  height: 36px;
  display: grid;
  place-items: center;
  border-radius: 11px;
  color: #fff;
  background: var(--ink);
  font-size: 10px;
  font-weight: 800;
}

.user-card strong,
.user-card span { display: block; }
.user-card strong { font-size: 10px; }
.user-card span { margin-top: 3px; color: var(--muted); font-size: 8px; }

.guest-link {
  min-height: 39px;
  margin-top: 9px;
  display: flex;
  align-items: center;
  justify-content: center;
  border: 1px solid var(--line);
  border-radius: 12px;
  color: var(--ink-soft);
  text-decoration: none;
  font-size: 9px;
  font-weight: 700;
}

.guest-link:hover { border-color: #f1b69d; color: var(--orange-dark); }

.mobile-bar { display: none; }

.main {
  min-width: 0;
  padding: 28px clamp(20px, 3vw, 42px) 48px;
}

.topbar {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 24px;
  margin-bottom: 18px;
}

.eyebrow {
  margin: 0 0 6px;
  color: var(--orange);
  font-size: 9px;
  font-weight: 800;
  letter-spacing: 0.11em;
  text-transform: uppercase;
}

h1,
h2,
h3,
p { margin-top: 0; }

h1 {
  margin-bottom: 5px;
  font-size: clamp(27px, 3vw, 39px);
  line-height: 1.05;
  letter-spacing: -0.045em;
}

h2 { margin-bottom: 8px; font-size: 20px; letter-spacing: -0.035em; }
h3 { margin-bottom: 6px; font-size: 15px; letter-spacing: -0.02em; }

.page-subtitle {
  margin: 0;
  color: var(--muted);
  font-size: 11px;
}

.top-actions {
  display: flex;
  align-items: flex-end;
  gap: 8px;
}

.period-control span {
  display: block;
  margin: 0 0 5px 3px;
  color: var(--muted);
  font-size: 8px;
  font-weight: 700;
}

.period-control select,
.refresh-button,
.notification-button {
  min-height: 42px;
  border: 1px solid var(--line-strong);
  border-radius: 11px;
  background: var(--surface);
  font-size: 10px;
  font-weight: 700;
}

.period-control select { min-width: 128px; padding: 0 29px 0 11px; color: var(--ink-soft); }
.refresh-button { padding: 0 13px; color: var(--ink-soft); }
.refresh-button:hover { border-color: #efb69e; color: var(--orange-dark); }

.notification-button {
  padding: 0 9px 0 13px;
  display: flex;
  align-items: center;
  gap: 8px;
  border-color: var(--ink);
  color: #fff;
  background: var(--ink);
}

.notification-button b {
  min-width: 22px;
  min-height: 22px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  color: #fff;
  background: var(--orange);
  font-size: 9px;
}

.demo-banner {
  min-height: 43px;
  margin-bottom: 16px;
  padding: 9px 12px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 15px;
  border: 1px solid #edc8b8;
  border-radius: 12px;
  color: #7d4f3b;
  background: #fff8f5;
  font-size: 9px;
}

.demo-banner button {
  padding: 5px 8px;
  border: 0;
  border-radius: 8px;
  color: #9c3508;
  background: var(--orange-soft);
  font-size: 8px;
  font-weight: 800;
}

.metric-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
  margin-bottom: 15px;
}

.card {
  border: 1px solid var(--line);
  border-radius: 16px;
  background: var(--surface);
  box-shadow: var(--shadow-soft);
}

.metric-card {
  min-height: 118px;
  padding: 17px;
  position: relative;
  overflow: hidden;
}

.metric-card::after {
  content: "";
  width: 92px;
  height: 92px;
  position: absolute;
  right: -30px;
  bottom: -35px;
  border-radius: 50%;
  background: var(--glow, var(--orange-soft));
}

.metric-label { color: var(--muted); font-size: 9px; font-weight: 700; }
.metric-value { margin-top: 9px; font-size: 30px; line-height: 1; font-weight: 800; letter-spacing: -0.045em; }
.metric-note { margin-top: 8px; color: #989ba2; font-size: 8px; }

.overview-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.35fr) minmax(300px, 0.65fr);
  gap: 15px;
}

.section-card { padding: 18px; }

.section-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 14px;
}

.section-head h2 { margin: 0; }
.section-meta { color: var(--muted); font-size: 8px; }
.section-link { border: 0; color: var(--orange-dark); background: transparent; font-size: 9px; font-weight: 800; }

.live-list { display: grid; }

.live-item {
  width: 100%;
  padding: 13px 0;
  display: grid;
  grid-template-columns: 38px minmax(0, 1fr) auto;
  align-items: center;
  gap: 11px;
  border: 0;
  border-top: 1px solid #ececef;
  color: inherit;
  background: transparent;
  text-align: left;
}

.live-item:first-child { padding-top: 0; border-top: 0; }
.live-item:hover .live-title { color: var(--orange-dark); }

.rating-badge {
  width: 38px;
  height: 38px;
  display: grid;
  place-items: center;
  border-radius: 12px;
  color: #fff;
  background: var(--rating-color, var(--ink));
  font-size: 13px;
  font-weight: 800;
}

.live-title { overflow: hidden; font-size: 10px; font-weight: 800; text-overflow: ellipsis; white-space: nowrap; }
.live-text { overflow: hidden; margin-top: 4px; color: var(--muted); font-size: 8px; text-overflow: ellipsis; white-space: nowrap; }
.live-time { color: #a0a3aa; font-size: 8px; white-space: nowrap; }

.status-pill {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  padding: 5px 8px;
  border-radius: 999px;
  font-size: 8px;
  font-weight: 800;
  white-space: nowrap;
}

.status-pill::before { content: ""; width: 5px; height: 5px; border-radius: 50%; background: currentColor; }
.status-new { color: var(--red); background: var(--red-soft); }
.status-work { color: var(--blue); background: var(--blue-soft); }
.status-resolved, .status-feedback { color: var(--green); background: var(--green-soft); }
.status-overdue { color: var(--amber); background: var(--amber-soft); }
.status-excluded { color: var(--muted); background: #eff0f2; }

.reason-bars { display: grid; gap: 12px; }
.bar-row { display: grid; grid-template-columns: minmax(100px, 0.9fr) minmax(100px, 1.3fr) 28px; align-items: center; gap: 9px; }
.bar-label { overflow: hidden; color: var(--ink-soft); font-size: 9px; font-weight: 700; text-overflow: ellipsis; white-space: nowrap; }
.bar-track { height: 8px; overflow: hidden; border-radius: 999px; background: #ececef; }
.bar-fill { height: 100%; border-radius: inherit; background: linear-gradient(90deg, var(--orange), #ff8a55); }
.bar-value { color: var(--muted); font-size: 8px; font-weight: 800; text-align: right; }

.sla-card {
  margin-top: 15px;
  padding: 16px;
  border: 0;
  color: #fff;
  background: var(--ink);
}

.sla-top { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; }
.sla-top span { color: #aeb0b6; font-size: 8px; }
.sla-value { margin-top: 6px; font-size: 30px; font-weight: 800; }
.sla-card p { margin: 9px 0 0; color: #bdc0c6; font-size: 8px; line-height: 1.5; }

.signal-layout {
  display: grid;
  grid-template-columns: minmax(330px, 420px) minmax(0, 1fr);
  gap: 15px;
  align-items: start;
}

.queue-card { overflow: hidden; }
.queue-toolbar { padding: 14px; border-bottom: 1px solid var(--line); }

.search-input,
.field {
  width: 100%;
  min-height: 42px;
  padding: 9px 11px;
  border: 1px solid var(--line-strong);
  border-radius: 11px;
  color: var(--ink);
  background: #fff;
  font-size: 10px;
}

.filter-row {
  display: flex;
  gap: 6px;
  margin-top: 10px;
  overflow-x: auto;
  scrollbar-width: none;
}

.filter-row::-webkit-scrollbar { display: none; }

.filter-button {
  min-height: 30px;
  padding: 0 9px;
  flex: 0 0 auto;
  border: 1px solid var(--line);
  border-radius: 999px;
  color: var(--muted);
  background: var(--surface-soft);
  font-size: 8px;
  font-weight: 800;
}

.filter-button.active { border-color: var(--ink); color: #fff; background: var(--ink); }

.queue-list { max-height: calc(100vh - 300px); min-height: 490px; overflow-y: auto; }

.queue-item {
  width: 100%;
  padding: 14px;
  position: relative;
  border: 0;
  border-bottom: 1px solid var(--line);
  color: inherit;
  background: #fff;
  text-align: left;
}

.queue-item:hover { background: #fafafa; }
.queue-item.selected { background: #fff8f5; }
.queue-item.selected::before { content: ""; width: 4px; position: absolute; inset: 0 auto 0 0; background: var(--orange); }

.queue-top { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.queue-title { display: flex; align-items: center; gap: 8px; min-width: 0; font-size: 10px; font-weight: 800; }
.queue-reason { margin: 8px 0 0 40px; color: var(--ink-soft); font-size: 9px; font-weight: 700; }
.queue-meta { margin: 5px 0 0 40px; color: var(--muted); font-size: 8px; }
.urgent-mark { color: var(--red); }

.detail-card { min-height: 620px; position: sticky; top: 18px; overflow: hidden; }

.detail-hero {
  padding: 18px;
  display: grid;
  grid-template-columns: 52px minmax(0, 1fr) auto;
  align-items: center;
  gap: 13px;
  color: #fff;
  background: var(--ink);
}

.detail-rating { width: 52px; height: 52px; display: grid; place-items: center; border-radius: 16px; background: var(--orange); font-size: 21px; font-weight: 800; }
.detail-title { margin: 0 0 4px; font-size: 17px; }
.detail-sub { margin: 0; color: #b9bbc1; font-size: 9px; }
.detail-sla { min-width: 105px; padding: 9px 10px; border: 1px solid rgba(255,255,255,.13); border-radius: 11px; background: rgba(255,255,255,.06); text-align: right; }
.detail-sla span { display: block; color: #aeb0b6; font-size: 7px; text-transform: uppercase; }
.detail-sla strong { display: block; margin-top: 3px; font-size: 13px; }

.detail-body { display: grid; grid-template-columns: minmax(0, 1.15fr) minmax(250px, 0.85fr); }
.detail-main { padding: 18px; border-right: 1px solid var(--line); }
.detail-side { padding: 18px; background: var(--surface-soft); }

.urgent-banner { margin-bottom: 13px; padding: 10px 11px; display: flex; align-items: center; gap: 9px; border: 1px solid #ffd0d4; border-radius: 11px; color: #9b232b; background: var(--red-soft); font-size: 9px; font-weight: 800; }
.urgent-dot { width: 8px; height: 8px; border-radius: 50%; background: var(--red); box-shadow: 0 0 0 5px rgba(201,50,61,.11); }

.data-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px; margin-bottom: 13px; }
.data-item { padding: 10px; border: 1px solid var(--line); border-radius: 11px; background: #fff; }
.data-label { color: var(--muted); font-size: 7px; }
.data-value { margin-top: 4px; font-size: 9px; font-weight: 800; }

.reason-chips { display: flex; flex-wrap: wrap; gap: 6px; margin-bottom: 13px; }
.reason-chip { padding: 6px 8px; border-radius: 999px; color: #9f390c; background: var(--orange-soft); font-size: 8px; font-weight: 700; }
.guest-comment { margin: 0; padding: 13px; border-left: 4px solid var(--orange); border-radius: 0 11px 11px 0; background: #fff7f3; font-size: 11px; line-height: 1.55; }
.empty-comment { color: var(--muted); }

.action-row { display: flex; flex-wrap: wrap; gap: 7px; margin-top: 15px; }
.button { min-height: 38px; padding: 8px 12px; border: 1px solid var(--line-strong); border-radius: 10px; color: var(--ink); background: #fff; font-size: 9px; font-weight: 800; }
.button.primary { border-color: var(--orange); color: #fff; background: var(--orange); }
.button.dark { border-color: var(--ink); color: #fff; background: var(--ink); }
.button.ghost { color: var(--muted); background: transparent; }
.button.danger { border-color: #f2c5c8; color: var(--red); background: var(--red-soft); }
.button:hover { transform: translateY(-1px); }

.timeline { margin: 12px 0 0; padding: 0; position: relative; list-style: none; }
.timeline::before { content: ""; width: 2px; position: absolute; left: 5px; top: 6px; bottom: 6px; background: var(--line); }
.timeline li { padding: 0 0 14px 22px; position: relative; }
.timeline li::before { content: ""; width: 10px; height: 10px; position: absolute; left: 0; top: 4px; border: 3px solid #fff; border-radius: 50%; background: var(--orange); box-shadow: 0 0 0 1px var(--line-strong); }
.timeline-time { color: #9a9da4; font-size: 7px; }
.timeline-text { margin-top: 3px; font-size: 8px; line-height: 1.4; }

.analytics-grid { display: grid; grid-template-columns: minmax(0, 1.2fr) minmax(300px, 0.8fr); gap: 15px; }
.analytics-grid + .analytics-grid { margin-top: 15px; }
.distribution { display: grid; gap: 11px; }
.distribution-row { display: grid; grid-template-columns: 28px minmax(100px, 1fr) 48px; align-items: center; gap: 10px; }
.distribution-star { color: var(--orange); font-size: 10px; font-weight: 800; }
.distribution-value { color: var(--muted); font-size: 8px; text-align: right; }

.touchpoint-list { display: grid; gap: 9px; }
.touchpoint-row { padding: 12px; display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 12px; border: 1px solid var(--line); border-radius: 12px; background: var(--surface-soft); }
.touchpoint-name { font-size: 9px; font-weight: 800; }
.touchpoint-meta { margin-top: 4px; color: var(--muted); font-size: 8px; }
.touchpoint-score { font-size: 18px; font-weight: 800; }

.point-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 12px; }
.point-card { padding: 16px; }
.point-top { display: flex; justify-content: space-between; gap: 10px; }
.point-state { padding: 5px 7px; border-radius: 999px; color: var(--green); background: var(--green-soft); font-size: 7px; font-weight: 800; }
.point-card h3 { margin-top: 18px; }
.point-card p { min-height: 32px; color: var(--muted); font-size: 8px; line-height: 1.5; }
.token-box { padding: 9px; border-radius: 9px; color: #62656b; background: var(--surface-soft); font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: 8px; word-break: break-all; }
.point-actions { display: flex; gap: 7px; margin-top: 11px; }

.settings-grid { display: grid; grid-template-columns: minmax(0, 1fr) minmax(300px, .7fr); gap: 15px; }
.setting-row { padding: 14px 0; display: flex; align-items: center; justify-content: space-between; gap: 14px; border-top: 1px solid var(--line); }
.setting-row:first-child { padding-top: 0; border-top: 0; }
.setting-copy strong, .setting-copy span { display: block; }
.setting-copy strong { font-size: 10px; }
.setting-copy span { margin-top: 4px; color: var(--muted); font-size: 8px; line-height: 1.5; }
.stepper { display: flex; align-items: center; overflow: hidden; border: 1px solid var(--line-strong); border-radius: 10px; background: #fff; }
.stepper button { width: 34px; height: 34px; border: 0; background: #fff; font-weight: 800; }
.stepper button:hover { background: var(--surface-soft); }
.stepper span { min-width: 52px; font-size: 9px; font-weight: 800; text-align: center; }
.system-note { padding: 13px; border-radius: 12px; color: #6e4c0b; background: var(--amber-soft); font-size: 8px; line-height: 1.55; }

.empty-state { min-height: 260px; padding: 30px; display: grid; place-items: center; color: var(--muted); text-align: center; }
.empty-state strong { display: block; color: var(--ink); font-size: 12px; }
.empty-state p { margin: 6px 0 0; font-size: 9px; }

.modal-backdrop { position: fixed; inset: 0; z-index: 80; display: grid; place-items: center; padding: 18px; background: rgba(27,28,31,.58); backdrop-filter: blur(5px); }
.modal { width: min(470px, 100%); padding: 20px; border-radius: 18px; background: #fff; box-shadow: var(--shadow); }
.modal-head { display: flex; justify-content: space-between; gap: 12px; }
.modal-head h2 { margin-bottom: 0; }
.modal-close { width: 34px; height: 34px; border: 0; border-radius: 10px; color: var(--muted); background: var(--surface-soft); font-size: 22px; }
.field-label { display: block; margin: 15px 0 6px; color: var(--muted); font-size: 8px; font-weight: 800; }
.textarea { min-height: 90px; resize: vertical; }
.field-error { margin: 7px 0 0; color: var(--red); font-size: 8px; }
.modal-actions { display: flex; justify-content: flex-end; gap: 8px; margin-top: 16px; }

.toast-region { position: fixed; right: 20px; bottom: 20px; z-index: 100; display: grid; gap: 8px; pointer-events: none; }
.toast { max-width: 350px; padding: 12px 14px; border-radius: 12px; color: #fff; background: var(--ink); box-shadow: var(--shadow); font-size: 9px; animation: toast-in 180ms ease both; }
.toast strong { display: block; margin-bottom: 3px; }
.toast span { color: #c3c5ca; }
@keyframes toast-in { from { opacity: 0; transform: translateY(8px); } }

@media (max-width: 1120px) {
  .admin-app { grid-template-columns: 84px minmax(0, 1fr); }
  .sidebar { padding-inline: 12px; }
  .sidebar-brand { justify-content: center; }
  .sidebar-brand img { width: 56px; }
  .product-chip, .nav-button > span:last-of-type, .nav-count, .sidebar-foot { display: none; }
  .nav-button { grid-template-columns: 1fr; justify-items: center; padding: 0; }
  .nav-icon { font-size: 10px; }
  .overview-grid, .analytics-grid, .settings-grid { grid-template-columns: 1fr; }
  .signal-layout { grid-template-columns: 340px minmax(0, 1fr); }
  .detail-body { grid-template-columns: 1fr; }
  .detail-main { border-right: 0; border-bottom: 1px solid var(--line); }
  .point-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}

@media (max-width: 820px) {
  .admin-app { display: block; }
  .sidebar {
    width: min(290px, 86vw);
    position: fixed;
    left: 0;
    transform: translateX(-105%);
    transition: transform 180ms ease;
    box-shadow: var(--shadow);
  }
  .sidebar.open { transform: translateX(0); }
  .sidebar-brand { justify-content: space-between; }
  .sidebar-brand img { width: 112px; }
  .product-chip, .nav-button > span:last-of-type, .nav-count, .sidebar-foot { display: initial; }
  .sidebar-foot { display: block; }
  .nav-button { grid-template-columns: 32px minmax(0, 1fr) auto; justify-items: initial; padding: 0 13px; }
  .mobile-bar { height: 58px; padding: 0 14px; display: flex; align-items: center; gap: 10px; border-bottom: 1px solid var(--line); background: #fff; }
  .mobile-bar img { width: 92px; }
  .mobile-bar span { margin-left: auto; color: var(--muted); font-size: 9px; font-weight: 800; }
  .menu-button { width: 36px; height: 36px; border: 1px solid var(--line); border-radius: 10px; background: #fff; }
  .main { padding: 20px 14px 40px; }
  .topbar { display: block; }
  .top-actions { margin-top: 14px; align-items: flex-end; flex-wrap: wrap; }
  .metric-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .signal-layout { display: block; }
  .queue-card { margin-bottom: 14px; }
  .queue-list { min-height: 0; max-height: 470px; }
  .detail-card { position: static; }
  .point-grid { grid-template-columns: 1fr 1fr; }
}

@media (max-width: 520px) {
  .demo-banner { align-items: flex-start; flex-direction: column; }
  .metric-card { min-height: 100px; padding: 14px; }
  .metric-value { font-size: 25px; }
  .metric-note { display: none; }
  .section-card { padding: 14px; }
  .detail-hero { grid-template-columns: 45px minmax(0, 1fr); }
  .detail-rating { width: 45px; height: 45px; border-radius: 13px; }
  .detail-sla { grid-column: 1 / -1; text-align: left; }
  .data-grid { grid-template-columns: 1fr; }
  .point-grid { grid-template-columns: 1fr; }
  .period-control { flex: 1 1 130px; }
  .period-control select { width: 100%; }
  .notification-button span { display: none; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { animation-duration: 1ms !important; transition-duration: 1ms !important; }
}